Thursday, February 12, 2009
Keeping Homeowners Informed and Happy
During tough economic times, while it may prove necessary to reduce operating costs by, for example, limiting access to amenities or even shutting them down altogether, it is also imperative that the association keep homeowners informed throughout the decision-making process. Although excluding homeowners from decision-making may seem like the easiest, most conflict-free way to go, overlooking homeowner opinion may turn out to be the worst possible course of action, as angry homeowners may react very strongly and negatively to such lack of communication and involvement. Keeping owners informed is your best bet to limit conflict and your legal exposure in a weak economy. Who knows? As homeowners themselves retrench and tighten their own budgets, they may be able to come up with creative ideas and solutions to help the association survive the recession as well.